Privacy Policy

1. Introduction

This Privacy Policy explains how Kamayan Penthouse Beach Resort ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit our website, make a reservation, or interact with us in any way. By using our services, you consent to the data practices described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

2. Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: We may collect personally identifiable information such as your name, email address, postal address, phone number, date of birth, passport or ID details, payment information, and other similar information when you make a reservation, create an account, or contact us.
• Reservation Information: Details about your stay, including dates, room preferences, special requests, and services used during your stay.
• Feedback and Correspondence: Information you provide when you participate in surveys, contests, or promotions, or when you communicate with us via email, social media, or other channels.
• Technical Information: When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns, including IP address, browser type, operating system, referring URLs, and other technical information.
• Usage Data: Details of your visits to our website, including traffic data, location data, and the resources that you access and use on the website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and confirm your reservations
• To provide you with the services and products you request
• To personalize your experience and deliver content and product offerings relevant to your interests
• To improve our website, products, and services
• To communicate with you about reservations, services, promotions, and events
• To administer and protect our business and website
• To comply with legal obligations and resolve any disputes

4. Disclosure of Your Information

We may disclose personal information that we collect or you provide:

• To Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• To Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• For Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as a business asset.
• For Legal Purposes: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for the following purposes:

• To enable certain functions of the website
• To provide analytics
• To store your preferences
• To enable advertisements delivery, including behavioral advertising

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

8. Security of Your Information

We are committed to ensuring the security of your personal information. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information.

However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

9. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, please do not provide any information on this website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party site. You are subject to the policies of those third-party websites where applicable. We encourage you to review the privacy policies of these websites before submitting any personal information.

11. International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the Philippines and choose to provide information to us, please note that we transfer the information, including personal information, to the Philippines and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.